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ShoesJunky.com Frequently Asked Questions


1. What is ShoesJunky.com?

ShoesJunky.com is an online shoe referral service. We aggregate the inventories of the major online shoe retailers and determine the best deals for thousands of shoe styles and colors.

2. Where can I send a shoe to be repaired?

If you have a shoe that needs to be repaired, your best bet is to contact a shoe repair store in your local area. If you feel that the shoe is defective, please contact the online retailer from whom you purchased the shoe. ShoesJunky.com is an online shoe referral service, and does not handle returns itself.

3. How can I return a shoe?

If you have purchased a pair of shoes and wish to return them, most of the retailers on our site will accept returns of unused merchandise. Some will also pay shipping on returns. Please determine each retailer's return policy prior to ordering.

4. Why does your site show a different price than the merchant's site?

We advertise prices that are available from specific merchants at the time that they supply us with their pricing information. We update prices and inventory daily, but on occasion there is a discrepancy between the price we list and the price currently offered by specific vendors, and this possibility is noted on our web site. In general though, the prices and availability on our site match that of the vendors.

5. Where are your store locations?

ShoesJunky.com is an online shoe referral service. We do not have any physical retail stores. Most of our merchants offer free shipping and free returns, so there is no cost to you if you do not wish to keep a shoe you have ordered.

6. Can I get a print catalog by mail?

ShoesJunky.com is an online shoe referral service. We do not have a print catalog, as we update prices and availability online daily. By visiting our website regularly, you will see the latest information about available footwear.

7. Do you ship internationally? Some of the merchants represented on our site do ship internationally. Please check a merchant's shipping policies prior to ordering.